| |
• introduce
clients to the TTS management team in charge of their project
|
| |
• understand
and agree upon the goals and scope of the project |
| |
• identify
target contacts within the businesses to be canvassed |
| |
• determine
script directions |
| |
• determine
appropriate call dispositions |
| |
• determine
training requirements |
| |
• determine
staff requirements |
| |
• transfer
data in acceptable formats |
| |
• determine
database requirements |
| |
• determine
reporting needs and parameters |
| |
• approve
final script / final database design |