spacer spacer spacer spacer
Telemarketing Services, and B2B appointment setting from a U.S Call Center: Tactical TeleSolutions
B2B appointment setting spacer
spacer

News

Tactical TeleSolutions releases revamped Website

Tactical TeleSolutions, a U.S based call center located in San Francisco, CA announced today the release of its revamped website.
spacer

Sales Leads Generation

TTS has been doing successful higher end B2B sales lead generation and appointment setting for technology companies since 1991, and we have some metrics that are almost universal.
These results manifest in real time, and we can halt a campaign within any 3 day period.

Key factors for assessing sales lead generation strategies are:
  • what kind of sales lead output do you need generated?
  • what is the chain of command for passing those leads on?
  • what is the goal and how do we measure that?
Leading to:
  • Defined Goals
  • List
  • Script
  • Agent
  • Hand Off
  • Reports.
The concept of outreach to establish Beta accounts is a very productive one. And in the case of Nolio we can do European calling. For the sake of this document I have focused on deployment of up to 2 agents over 3 months for ANY of them.

Please note European activity is at $50/hour compared to $45 for domestic campaigns.
As outlined in the attached Word doc:

Snapshot scenario - 1 caller over 2.5 weeks, 100 calling hours
Estimated 1,500 dials
Estimated 300 full pitches
5 to 25 qualified opportunities based on average spectrum 100 hours at $45/hr - $4,500.

1 Month Scenario- 2 callers over 4 weeks, 320 calling hours:
Estimated 4,800 dials
Estimated 960 full pitches
16 to 80 qualified opportunities based on average spectrum 320 hours at $45/hr - $9,000.

3 month scenario, 2 callers, 960 hours:
Estimated 14,400 dials
Estimated 2,880 full pitches
48 to 240 qualified opportunities based on average spectrum 960 hours at $45/hr, $14,400 per month X 3 = $43,200 (compare this to a Full Time Employee).


Set up is bundled in with list compilation and scripting at no extra charge. TTS only bills for hours called. We bundle in task activities like 1 to 1 email, inbound 800 lines returning to our team, etc.

Lists may be derived from Client resources, and if requested up to 1,000 records (per agreement phase) to be derived via TTS proprietary lists to provide additional data points.

Based on historical numbers with similar projects, estimate is that TTS can uncover and speak with key contacts at a rate of 3 per calling hour, leading to an ongoing funnel of records in escalation.

The Client defines parameters for a qualified opportunity.
TTS will typically generate a qualified opportunity on a spectrum between:
1 every 4 calling hours (2 per day per agent)- to 1 every 20 calling hours (2 per week per agent).

Key factors in estimating results and where they might land in that spectrum of "1 every 4 hours to 1 every 20 hours":
  • Message depth/number of qualifying questions.
  • Cost/impact of product or solution.
  • Market awareness of brand and/or value.
  • Verticals.
  • Size of target enterprises.
  • Target titles.
Averages increase over time, with 3 months of consistent calling achieving the peak results. TTS can easily scale to add or subtract agents from the team as you need them.

TTS has proven to be a quick and measurable way to cover ground. Our strategies come from years of working with myriad clients, and our tactics serve the needs of both Sales and Marketing.




 spacer
spacer